Optimising TMC staff time with well-organized data
For corporate travel management companies (TMCs), responsiveness and efficiency are paramount. From arranging flights to managing itineraries, TMCs are tasked with ensuring seamless travel experiences for their clients. However, the ability to swiftly respond to client inquiries with accurate information can be a challenge without proper data organization.
Consider this scenario: a corporate client needs to know who is traveling next week. In traditional setups, obtaining this information involves navigating through multiple sources such as Global Distribution Systems (GDS) and back-office systems. This manual process of extracting and compiling data into spreadsheets not only consumes valuable time but also introduces the risk of errors and inconsistencies.
Agentivity, a travel data platform for TMCs, simplifies the process of accessing crucial travel information and sharing it with clients in common formats such as Microsoft Excel. Specific to the scenario described above is the Corporate Tracker report, which provides all the information relating to a specific client’s list of travelers over any selected period. With just a few clicks, TMCs can generate a response for their client to answer that exact question about who is traveling next week.
The benefits of leveraging a data platform like Agentivity extend beyond efficiency. By optimizing data retrieval processes, TMCs can allocate more time and resources towards delivering exceptional service to their clients. Additionally, the accuracy and reliability of data provided to clients are enhanced, mitigating the risk of errors associated with manual data handling. Furthermore, by ensuring consistent and professional responses, TMCs can strengthen client relationships and foster trust.
In conclusion, the importance of well-organized data cannot be overstated in the realm of corporate travel management. With solutions like Agentivity empowering TMCs with intuitive data platforms, the industry is witnessing a transformation towards streamlined operations and enhanced client experiences. Embrace the power of organized data and revolutionize your approach to corporate travel management.
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